End User Device Specialist (Apple)
Date: 9 Nov 2026
Location: COVENTRY, GB, CV4 7AL
Company: University of Warwick
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Job Title: End User Device Specialist (Apple) Reference: 565 Department: IDG - IO - End User Products Portfolio Contract Type: Indefinite Hours: Full-time (1.0 FTE) Closing Date: Thursday 19 November 2026, 11:59PM (UK) Full time Salary Range: £36,320.00 - £46,970.00 per annum |
About the Role
The End User Device Specialist (Apple) will help operate, support and continually improve the University's Apple end-user computing environment, supporting macOS, iOS and iPadOS devices used across teaching, research and professional services.
You will work across the Apple device lifecycle, including device enrolment, configuration, application delivery, operating system updates, security, compliance and troubleshooting.
Using technologies such as Jamf Pro and Apple School Manager, you will help ensure Apple devices can be deployed and managed securely, consistently and efficiently.
You will work closely with colleagues across the wider End User Devices team, contributing your Apple expertise while also developing knowledge across other endpoint technologies and services.
This is a hands-on technical role with opportunities to improve existing processes, introduce automation and contribute to the future development of the University's Apple device-management services.
For details on the experience and skills required, please refer to the job description (link here).
About You
You will have practical experience supporting or managing Apple devices, ideally within a large or complex environment.
You should have a good understanding of macOS and Apple device management, with experience in areas such as device enrolment, configuration profiles, application deployment, operating system updates and troubleshooting.
Experience with Jamf Pro, Apple School Manager, Automated Device Enrolment, shell scripting and application packaging would be particularly valuable.
You will enjoy investigating technical problems and finding practical ways of improving the user experience and making device management more efficient.
You will be comfortable working collaboratively with other technical specialists, documenting solutions and sharing your knowledge with colleagues.
You do not need to know every technology we use. We are looking for someone with strong Apple technical knowledge, good problem-solving skills and an enthusiasm for developing their skills as our endpoint services evolve.
About the Department
The End User Devices team within the Information and Digital Group is responsible for the technologies and services that enable staff and students to use university-managed devices securely and effectively.
The team supports a large and diverse endpoint estate spanning Windows, macOS, iOS/iPadOS and Linux, using modern management platforms and automation to deliver secure, reliable and user-focused services.
You will join a multi-skilled engineering team working across areas including device management, operating system deployment, application delivery, endpoint security, automation and the ongoing development of modern device-management services.
For the Apple estate, you will help develop and improve services based around technologies such as Jamf Pro and Apple School Manager, while working closely with colleagues responsible for Microsoft Intune, Windows and Linux platforms.
The team is continuing to modernise its approach to endpoint management, giving you the opportunity to influence how our Apple services evolve rather than simply maintaining an established service.
How to Apply
To apply please complete your essential personal details and attach a CV and cover letter by the closing date and time stated.
We will review applications throughout the advertising period and may contact shortlisted candidates before the closing date. We therefore encourage interested applicants to submit their application as early as possible. We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications.
Please ensure your CV includes your most recent employment experience along with any additional relevant experience and education history.
Your cover letter should detail your motivation for applying for the role as well as detailing how you meet the essential and desirable criteria.
The interviews will be held on: To be confirmed.
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We will provide you with a great range of benefits, which include an attractive pension scheme, a generous holiday allowance plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. We offer a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities.
We recognise the importance of a healthy work/life balance and offer you access to flexible working, for more information click here.
We are proud to say that we are a Living Wage employer.
If you are considering relocating to the UK, read our Relocation Guide to find out more about what Warwick has to offer and what might be involved in the process.
Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse, and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding.
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The University currently holds a Race Equality Charter Bronze Award, Athena Swan Sliver Award and a Disability Smart Bronze Award. Further information on all of the University's Awards and Accreditations can be found here. The University of Warwick is also one of the six founder institutions of the EUTOPIA European University Alliance.
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The University of Warwick is committed to safeguarding and promoting the welfare of all those we work with.
In line with the DBS Code of Practice, the successful candidates for any roles involving regulated activity, will be subject to a DBS check at the appropriate level. The University will take all necessary measures to ensure that any individual subject to a barring order does not undertake any work with the barred group specified (i.e. children and/or adults).
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