Operations Administrator & PA

About the Role

We’re looking for an experienced Operations Administrator and PA to provide comprehensive administrative support across the Education Operations Directorate. The role sits within the Directorate Office and provides PA support to senior leaders, manages resources required by colleagues in the Directorate, supports recruitment of staff and HR processes, carries out finance administration, as well as supports the work of committees and review groups.

The role will have an initial focus on people administration within the Directorate and, working with Success Factors, support the recruitment lifecycle from approval to appoint through to onboarding new starters.

Whether you're an internal colleague looking for your next career move or an external candidate seeking a rewarding challenge, this role offers an excellent opportunity to broaden your experience and make a difference.

For details on the experience and skills required, please refer to the job description (link here).

About You

The successful candidate will have proven experience working in a busy office environment, ideally within Higer Education. They will have excellent organisational and time‑management skills, and will be adept at prioritising a demanding workload, acting quickly and accurately to meet tight deadlines.

We’re looking for someone who is proactive, flexible, enjoys variety to their day and working with others.

You’ll bring:

• Experience supporting managers, leaders or busy teams.
• Experience of recruitment and processing staffing changes.
• Excellent organisational and prioritisation skills.

• Strong communication and relationship-building abilities.

• Confidence managing competing priorities and working independently.
• Ability to deal sensitively with confidential information.

About the Department

The Education Operations Directorate leads academic and student administration across the University and through the student lifecycle from enrolment to graduation. This spans service delivery, policy development, quality assurance, governance and supporting resolution when issues arise. Teams in the Education Operations Directorate act as centres of excellence and undertake specialist delivery, often in close collaboration with the teams in faculties and academic departments who operate within the policy and service delivery frameworks that we establish.

The Directorate Office provides the administrative and practical infrastructure that enables Education Operations to function effectively, working with an extended Directorate Operations team through protected portfolio administration assignments. The team provides executive support, people and finance administration, office arrangements and team culture and connection.

How to Apply

To apply please complete your essential personal details and attach a CV and cover letter by the closing date and time stated.

We will review applications throughout the advertising period and may contact shortlisted candidates before the closing date. We therefore encourage interested applicants to submit their application as early as possible. We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications.

Please ensure your CV includes your most recent employment experience along with any additional relevant experience and education history.

Your cover letter should detail your motivation for applying for the role as well as detailing how you meet the essential and desirable criteria.   

The interviews will be held on w/c 23rd November 2026