Programmes Assistant (DA)

About the Role

Permanent position at 0.6 FTE; 21.9 hours per week.

The role is responsible for the provision of comprehensive administrative support to the degree apprenticeship programmes, supporting colleagues and students, on their journey from recruitment through to graduation.

You will provide administrative support for our degree apprenticeship courses within the School of Engineering, and support administration as required for our undergraduate and PGT programmes.

As well as being the initial point of contact for student administration and undertaking routine tasks, you will contribute and assist with preparation for apprentices induction, enrolment, block teaching weeks, graduation, award ceremonies and other student events.

You will also undertake routine administrative tasks including booking rooms and refreshments, arranging meetings, carrying out filing and archiving, data inputting and data extraction from university databases, photocopying and the collation and distribution of documentation as required to support the administration of the School's degree apprenticeship programmes.

To support the School at student events there is a requirement for occasional weekend working. Given the nature of this role, there is an expectation that the postholder will work several days in the office; exact working arrangements will be discussed and agreed with successful candidate.

For details on the experience and skills required, please refer to the job description (link here). 

About You

A good general education to A Level standard or equivalent, you will have experience of working in an administrative role ideally within Higher Education, understanding the priorities of the environment and need to deliver excellent customer service.

Your excellent communication skills will enable you to provide accurate advice and guidance on administrative processes or policies. You will have experience of dealing with senior members of staff and are trustworthy and discreet when dealing with confidential or sensitive matters.

You must be able to demonstrate excellent time management, organisation and judgement skills with the ability to deliver a varied workload to tight deadlines. You are able to work independently as well as part of a team.  You are resourceful, self-motivated and proactive with the ability to work on your own initiative to find solutions to problems.

You have developed strong IT skills and use this to manipulate and present data and keep accurate records.

About the Department

The School of Engineering is one of the leading unified engineering schools in the UK.

We offer competitive salaries on a grading structure that provides annual incremental progression, plus a generous annual leave entitlement (26 days per annum for this role, plus four customary shut down days over Christmas, and eight statutory bank holidays).  As well as competitive salaries we offer attractive pension schemes with excellent employer contributions, and various staff recognition awards. We are also committed to helping you to fulfil your potential through a range of career development opportunities.

This role is based in our Student Office team within the School of Engineering on the University’s campus in Coventry.

The School of Engineering is committed to the principles of the Athena SWAN Charter, which recognises work undertaken to address gender equality, representation and progression for all staff working in an academic environment. The School currently holds the Athena SWAN Gold award and the University holds an Institutional Silver award. Further information about the work of the School in relation to Athena SWAN can be found at the following link; Athena SWAN - School of Engineering - University of Warwick 

How to Apply

To apply please complete your essential personal details and attach a CV and cover letter on the closing date stated.

We recommend that you clearly illustrate how you meet all essential criteria in the supporting statement - using individual essential criteria as headings is advisable. Please note that ALL essential criteria must be met by candidates who are invited to interview.

We will review applications throughout the advertising period and may contact shortlisted candidates before the closing date. We therefore encourage interested applicants to submit their application as early as possible. We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications.