Staff & Family Property Assistant
Date: 8 Sept 2026
Location: COVENTRY, GB, CV4 7AL
Company: University of Warwick
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Job Title: Staff & Family Property Assistant Reference: 216 Department: Estates – Campus Cleaning Services – Area 9 Contract Type: Indefinite Hours: Standard working hours 36.5 per week Closing Date: Wednesday 23rd September 2026 Full time Salary Range: £26,093 - £26,707 per annum |
About the Role
We are looking for a Staff & Family Property Assistant to join the Warwick Accommodation/Campus Cleaning Services team within the Estates Department.
The role requires you to work with a small team of assistants to provide effective and efficient customer service to tenants of staff and family properties across the University campus.
This includes Responding to requests and/or complaints from tenants, general administrative work, financial administration, arranging and monitoring property repairs, carrying out mid-term tenancy inspections, assisting with assessments of each property and general maintenance and refurbishment, ensuring health and safety is maintained across all properties and controlling and issuing stock for properties.
This is a full-time position. The hours of work will be 9am - 5pm Mon-Thurs and 9am- 4pm Fridays. This is a 5 days over 7 position which means on occasionally you may be requested to work weekends and very occasionally evenings.
For details on the experience and skills required, please refer to the job description, (link here).
About You
We are looking for a candidate who has good customer service and administrative experience.
You should have good IT Skills and be confident with Microsoft Word, Outlook, and Excel. You should have a friendly and approachable manner.
Basic knowledge of current housing Legislation and regulations is desirable.
You will need to be a good team player, who works well with others and is keen to provide excellent customer service for our students, staff, and visitors to the University.
You should also be able to work under your own initiative to tight deadlines.
It is essential that you are in Possession of a full UK or EU equivalent license, which has been in force for at least 1 year, and has no serious driving convictions (any period of disqualification must have expired by at least 1 year.
About the Department
For more information about the Estates Department please see our department webpages.
Please see our webpages for more information about Warwick Accomodation and Campus Cleaning Services.
How to Apply
To apply please complete your essential personal details and attach a CV and cover letter by 11.59pm on the closing date of 23rd September 2026.
Please ensure your CV includes your most recent employment experience along with any additional relevant experience and education history.
Your cover letter should detail your motivation for applying for the role as well as detailing how you meet the essential and desirable criteria.
The interviews will be held on TBC
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We will provide you with a great range of benefits, which include an attractive pension scheme, a generous holiday allowance plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. We offer a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities. We recognise the importance of a healthy work/life balance and offer you access to flexible working, for more information click here. We are proud to say that we are a Living Wage employer. If you are considering relocating to the UK, read our Relocation Guide to find out more about what Warwick has to offer and what might be involved in the process. Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse, and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding. We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages here. The University currently holds a Race Equality Charter Bronze Award, Athena Swan Sliver Award and a Disability Smart Bronze Award. Further information on all of the University's Awards and Accreditations can be found here. The University of Warwick is also one of the six founder institutions of the EUTOPIA European University Alliance. |