Student Support Officer
Date: 11 Sept 2026
Location: COVENTRY, GB, CV4 7AL
Company: University of Warwick
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Job Title: Student Support Officer Reference: 253 Department: Statistics Contract Type: Indefinite Hours: Standard working hours 36.5 per week Closing Date: Sunday 20th September 2026 Full time Salary Range: £26,707 - £30,378 per annum |
About the Role
The Department of Statistics has a fantastic opportunity for a Student Support Officer to join our team and help us create a vibrant student experience. This is an exciting time to join the support team as we expand our team to accommodate increasing student numbers and implement departmental and university wide initiatives in the pursuit of service excellence.
For details on the experience and skills required, please refer to the job description (link here).
About You
You should be educated to at least A-level standard with excellent communication, administration and IT skills, and a strong customer service ethos. You will be a highly organised team player and have the ability to juggle a varied and demanding workload, proactively working to deadlines. You will also need to have a head for figures and great attention to detail, as the role will involve processing student marks, upkeep of student records, as well as working to improve the student experience. (Some occasional weekend work may be required).
You will enjoy interacting with a wide variety of people and take pride in providing high quality front-line support. If you are passionate about education, committed, and would love to work in an exciting and diverse university environment – come and join us!
About the Department
The Department’s research spans a broad range of areas in statistics, data science, theoretical and applied probability, finance and interdisciplinary collaboration. Its teaching programmes attract exceptional students at all levels. It comprises around 800 undergraduate students on degree courses in MORSE, Mathematics and Statistics and Data Science and 150 postgraduate students on the MSc Statistics, MSc Mathematical Finance and PhD degree streams. Major strategic initiatives include the research Centre CRiSM, which acts as a catalyst for research across the breadth of the Department, the Applied Statistics & Risk Unit (AS&RU), which promotes and coordinates external partnerships, and the National Academy for PhD Training in Statistics (APTS).
The Department has close relations with the co-located Mathematics Institute and Department of Computer Science and with other departments such as Economics and the Warwick Business School and is strongly engaged with the Alan Turing Institute in London. The newly established Warwick Centre for the Applications of Mathematical and Computing Sciences (CAMaCS) is a joint initiative with Mathematics and Computer Science designed to link Warwick’s world-leading research in the departments with external partners and bring benefits to society through impact.
The Department of Statistics is committed to promoting equality and diversity, holding an Athena SWAN Silver award which demonstrates this commitment. We welcome applicants from all sections of the community and will give due consideration to applicants seeking flexible working patterns, and to those who have taken a career break. Further information about working at the University of Warwick, including information about childcare provision, career development and relocation is at https://warwick.ac.uk/services/humanresources/workinghere/
How to Apply
To apply please complete your essential personal details and attach a CV and cover letter by 11.59pm on the closing date.
Please ensure your CV includes your most recent employment experience along with any additional relevant experience and education history.
Your cover letter should detail your motivation for applying for the role as well as detailing how you meet the essential and desirable criteria.
The interviews will be held on a date to be confirmed.
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We will provide you with a great range of benefits, which include an attractive pension scheme, a generous holiday allowance plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. We offer a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities.
We recognise the importance of a healthy work/life balance and offer you access to flexible working, for more information click here.
We are proud to say that we are a Living Wage employer.
If you are considering relocating to the UK, read our Relocation Guide to find out more about what Warwick has to offer and what might be involved in the process.
Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse, and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding.
We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages here.
The University currently holds a Race Equality Charter Bronze Award, Athena Swan Sliver Award and a Disability Smart Bronze Award. Further information on all of the University's Awards and Accreditations can be found here. The University of Warwick is also one of the six founder institutions of the EUTOPIA European University Alliance. |